FAQ

Why do you carry different brands?

Because we're curators, not a manufacturer. We pick the best products from makers we trust, instead of pretending everything comes from one lab.

Are your products authentic?

Yes. Every product is sourced from trusted brands and checked against our quality standard before listing.

What is your return policy?

You have 14 days from delivery to request a return. Return shipping is covered by the buyer.

How long does shipping take?

We ship all orders within 24 hours.

How can I contact you?

Email us at support@vicafuci.com. We reply within 24 hours on business days.

Do you ever run sales?

Occasionally — and when we do, they're real. We don't do fake markdowns.